Provider Portal

Unlink Client Organization

As a Provider, you may need to remove your Provider-client relationship with an organization if you are no longer providing services to them. In order for a client organization to be eligible for removal:

  • You must be a Provider admin.

  • The client organization must have at least one confirmed owner.

Once these criteria are met:

  1. Open the Provider Portal using the product switcher:

    Product switcher - Provider Portal
    Product switcher - Provider Portal

  2. In the Clients view, use the gear dropdown for the desired client organization to select the Unlink organization option:

Unlink client organization
Unlink client organization
tip

Once a client organization is unlinked, they will need to set up their own billing in order to retain access to Bitwarden services.

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