Property management platform Inventory Hive enhances password security with Bitwarden

Founded: 2015
Industry: Property Management Software
Location: Lichfield, United Kingdom

Inventory Hive is one of the UK’s leading property inspection and virtual tour software platforms. Their property inventory software makes it easy to create, manage, and store property inventories and tenant reports on any device.

As a fast-growing startup, Inventory Hive didn’t have a password management system set up when they first launched. Both their staff and tech stack were small, and they only used a limited number of platforms and logins.

But the company grew quickly, and they soon realized they needed to set up password security practices that were safe and easy to use. As a cloud-based company with their sights set on long-term partnerships with large, mature businesses, they needed to be proactive and set up airtight password security early on.

“We wanted to make sure we could manage our passwords more effectively as the company grew,” marketing manager Mitch Handley explains. “It was a case of nipping any potential problems in the bud by getting into a good practice early on to make sure our company stayed secure.”

"You must use Bitwarden."

Inventory Hive quickly selected Bitwarden for its user-friendly interface, scalable pricing, and most of all, world-class security features.

Because Inventory Hive made Bitwarden part of their infrastructure early on, they have been able to build their security practices around the solution.

“Our policies on password management are built around the Bitwarden software,” Mitch explains. “In our password policy, the first sentence says, ‘you must use Bitwarden.’ It’s the foundation that we’ve built the rest of the company’s security policies on.”

As part of their ongoing efforts to protect client and partner data, Inventory Hive became ISO 27001 certified in 2021.

The Bitwarden password manager helped Inventory Hive set up a secure password policy, which was a critical requirement for receiving their certification.

“We underwent a rigorous assessment of our information security management processes, including an audit of our policies, our practices, and our procedures,” Mitch says. “Bitwarden played a big part in ensuring that we followed all of the required procedures and were able to get certified.”

With the Bitwarden password manager and ISO certification in place, Inventory Hive has built a strong security foundation, strengthened customer trust, and demonstrated to potential partners that they take security seriously. As a UK company whose partners often have extra concerns about GDPR compliance, this has proven to be particularly valuable.

“One of the first questions customers ask us now is about our security policies,” Mitch says. “Being ISO certified instills confidence in them. They know their data will be safe with us.”

And best of all? Having this enhanced security in place has made it possible for Inventory Hive to land those partnerships with the large, mature companies that they were after.

“We’ve got quite a few large blue-chip companies that we’re currently onboarding or about to start onboarding. And it’s all down to our security policies and our certification. We would never have gotten these customers on board without Bitwarden.”